Frequently Asked Questions
Websites are not built behind a curtain. We work with you every step of the way.
General questions we hear often:
How long does it take to build a website?
Most Sites – 4-6 weeks
E-Commerce Sites – 6-8 weeks
Large Sites – 8-12 weeks
How much does a website cost?
A very reasonable question. ProActive Web Solutions provides custom project-based pricing. We are happy to provide some ballpark priicing guidelines that we follow if you are looking for a quick quote. Please contact us to discuss your web project.
Do you outsource your work?
No, the large majority of our design and development work is done in-house. We do leverage several open-source tools, such as WordPress plugins, based on the needs of the project. Doing so allows us to produce the best functionality possible at the most affordable price. We also partner with experts in a few areas where appropriate to meet particular project needs.
What is this WordPress thing all about?
What is WordPress?
Can you use custom design with WordPress?
Is WordPress easy to learn?
I have a website, now what?
What is SEO or Search Engine Optimization?
What is Google Analytics?
For all new web projects, PWS will install Google Analytics for absolutely free.
How can I drive traffic to my website?
Website Hosting and Maintenance Services
How do I pay for web Hosting and Maintenance?
Hosting and Maintenance services are purchased on a month-to-month basis. Payment is due on the first day of the current term.
We require you to set up the “auto-pay” option using your credit card. We currently invoice using an online billing system, so upon receipt of your first invoice, please connect your credit card information to this recurring bill. If you need help with this, give us a call and we can help you.
What is the Cancellation Policy?
You may cancel these services with a 30-day notice. ProActive Web Solutions does not offer refunds for hosting and maintenance services, even if you choose to pay a year in advance for a discount.
Cancellation of these services requires you to migrate your website to another web host. You or your new service provider will be responsible for performing backups and keeping all components of your website backed up, secured and updated.
What if I want to migrate to a different web host?
To help you migrate, we will, at your discretion, provide a backup to you created using an industry standard WordPress backup system at a cost of one hour of our standard hourly rate. It will be your responsibilty to complete the migration on your new website host including the account setup, file migration, database migration, and DNS changes.
We are ready to get to work for you! But first...
Let's have a conversation
Fill out a short form to tell us about your web needs and we will get back to you within one business day.