ProActive Web Solutions is committed to providing an accessible website. If you have difficulty accessing content, filling out web forms, or notice any accessibility issues, please email [email protected] and specify the nature of the accessibility issue and any assistive technology you use. We will strive to provide the content you need in the format you require.
We welcomes your suggestions and feedback about improving the accessibility of this website. This is a subject that we not only take seriously for ourselves, but for the websites we build for our clients.
Read more about the international standard Web Content Accessibility Guidelines (WCAG).
I am blind or can't see very well
If you have trouble seeing web pages, the US Social Security Administration offers these tips(link is external) for optimizing your computer and browser to improve your online experience.
- Use your computer to read web pages out loud(link is external)
- Use the keyboard to navigate screens(link is external)
- Increase text size(link is external)
- Magnify your screen(link is external)
- Change background and text colors(link is external)
- Make your mouse pointer more visible(link is external) (Windows only)
I find a keyboard or mouse hard to use
If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
I am deaf or hard of hearing
If you are deaf or hard of hearing, there are several accessibility features available to you.
A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. PWS is working on adding transcripts to all scripted video and audio content.
A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Learn how to turn captioning on and off in YouTube.
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.